MEET THE TEAM

Our People - Our Success

Organisations across a wide variety of industries have chosen Offa Systems Ltd as their trusted IT partner. Our outstanding reputation is built from many years of providing world-class service, and handling each technology need with care and precision. Andy and his team are dedicated to providing excellent customer service with rapid response, empathy and professional problem-solving skills.

We pride ourselves on our conscientiousness, enthusiasm, and expertise because we love technology and want to ease away the frustration and stress that using information technology can often cause. That way you can focus on the things you're passionate about and leave those little or big IT gremlins to us!

Let's make IT better by working together!

Andy, Rachel, Steve, James and Callum

Say Hello today!

ANDY MAXWELL

Chief Executive Officer / Managing Director

Andy is driven by a deep desire to help organisations improve their IT systems and services. He is curious, considerate and punctilious. His sense of humour, determination and tenacity has enabled a long and successful track record in delivering IT solutions and IT service management.

Specialities: Pragmatic, professional provision of IT technical consultancy, solutions and services. Hybrid cloud computing, wide area networks, and virtualisation are delivered with resilient, responsive, secure designs.

Hobbies: Watching and occasionally creating YouTube content. Following news on Tesla, SpaceX, AI, computing development, PC Gaming (online co-op multiplayer).

RACHEL SUTTON

Office Manager

Originally, Rachel worked in the travel industry for Austravel, Going Places and Thomas Cook, but since 2012, Rachel has helped steer the good ship Offa Systems. It’s like herding wild cats at times, but she cheerfully manages our administration, finances, and people.

Specialities: Customer services, scheduling and spreadsheet reports.

Hobbies: Spending time with family, the great outdoors, gardening, swimming, and walking. Loves listening to a good podcast.

STEVE NUNN

Senior Support Analyst

Steve has had a passion for computery things, (computers and electronics) since he got his first Commodore 64 at age ten, graduating from this and the school issue BBC Micro, through 8 and 16 bit machines to the modern PC, in the early 2000's Steve studied for a Diploma in IT and Computing with the Open University and used the knowledge and skills he gained from this to move into a career in IT. In previous roles, Steve has provided multi line IT support and management for business, charity and public sector organisations, with a focus on service and change management.

Specialities: Steve loves customers, cats and coffee (not necessarily in that order). They love him too.

Hobbies: In his spare time, Steve enjoys playing online games with his son and has a new-found love of mountain biking.

CALLUM DASH

2nd Line Support Analyst

Callum has worked in IT and website design for the last nine years. He has a great smile, energy and passion for support and help.

Specialities: Advanced desktop support, website design, cyber security.

Hobbies: Gaming, OSRS, Netflix, Disney+

JAMES UNDERWOOD

1st Line Support Analyst

James recently achieved three years of service with Offa Systems. He has increased his knowledge and skills in many aspects of IT and customer service, providing great support and inventive solutions. He's going places, so we sometimes call him Jimbo (as in Jimbo and the Jetset)

Specialities: Laptop, notebook, PC builds / maintenance, VoIP system management and support.

Hobbies: Gaming (Warframe is his second home), socialising and loves to travel.